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What's Churn Actually Costing You?

Enter your numbers. See the real damage. Decide if you're okay with it—or if it's time to fix it.

$
Your total MRR
%
% of customers leaving monthly
$
Cost to acquire one customer

You're Losing Annually

$180,000

That's 2 senior engineers you could have hired.

With 50% Less Churn, You'd Save

$90,000

That's $7,500/month back in your pocket.

The Math Behind Your Loss

25

Customers Lost/Month

$30,000

Revenue Lost/Year

$60,000

Wasted CAC/Year

3.6

Months of Runway

Ready to Stop the Bleeding?

Token economies reduce churn by turning customers into stakeholders. When they're invested in your success, leaving costs them something.

How This Calculator Works

We calculate your total churn cost by combining two factors most founders forget to add together:

Annual Churn Cost = Lost Revenue + Wasted CAC Lost Revenue = (MRR × Churn Rate) × 12 Wasted CAC = (Customers Lost × CAC) × 12

Most churn calculators only show lost revenue. But every churned customer also represents wasted acquisition spend—money you already paid to acquire someone who's now gone. That's a double hit.

How Does Your Churn Rate Compare?

Your churn rate depends heavily on your customer segment. Here's what "good" looks like:

Segment Good Average Needs Work
SMB (<$1K ACV) <4% 4-6% >6%
Mid-Market ($1K-$25K) <2% 2-4% >4%
Enterprise (>$25K) <1% 1-2% >2%

Want the full breakdown with data from 500+ companies? Read our 2025 Churn Benchmarks Report →